Copa Airlines Cancellation Policy

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Zero Cancellation Fee on Copa Airlines


Compañía Panameña de Aviación or Copa Airlines is a popular airline of Panama. It operates in eighty-one destinations. The customer-centric attitude and the affordable rates have helped these airlines to reach the pinnacle of success. However, cancellations are common amidst the pandemic. Changes are uncertain and you must always check out the Copa Airlines cancellation policy to deal with last-minute changes. You can also cancel your flight due to last-minute plan change or you may have some other personal commitments for which it may be required to cancel your flight.

It is important to know the cancellation policies so that you don’t face any issues later. Also, you are advised to read the terms and conditions carefully before cancelling your Copa Airlines reservations. At any point of time if you face any queries or concerns you can reach out to the 24/7 customer support team who will help you with queries and concerns.


Copa Airlines Cancellation Policy

Let’s have a Look Into Some of the Important Copa Airlines Cancellation Policy:

  • When you have changed your mind and want to cancel Copa airlines allow you to keep your ticket and travel to the same destination free of charge till Dec 31st 2021. Copa Cancellation policy states that you can cancel your flight and then whenever you see ready to fly rebook in the same destination by not paying any extra penny. This is a helpful policy which will help you to deal with last-minute changes.     
  • You may also get an option to get a travel certificate with twenty per cent extra values. This is applicable for tickets purchased on or before August 31, 2020. This can be beneficial for customers who are dubious about their travel plans.
  • You can also apply for the refund using the online refund form. All you need to do is to log in to the website then get the form and then fill the same to apply for a refund.
  • You can get the refund post proving your payment proof. In general, a refund will be processed to the passengers’ account. In case of the demise of the passenger, his family members can apply for the refund. If you are requesting a refund for illness then you must provide valid proof of the illness or a medical certificate.
  • According to the Copa Airlines cancellation policy, if the cancellation is done due to the demise of an immediate family member, then you must produce significant proof to request for a refund. If you have Connect Miles membership or if you are a Prefer member you can get up to 20,000 bonus miles
  • For getting the refund, you must be aware of the Copa cancellation and refund policies. The Copa Airines cancellation policy states that if you have purchased a non-refundable ticket you will have to pay the charges. For additional details, you need to check the terms and conditions mentioned at the ticket.

Travel plans keep changing and if you have last-minute changes to your plan then you can get a refund depending on your ticket type. 

Let’s Check Out Some More Details About the Refund Policy:

  • Copa 24 hour cancellation policy: As per the Copa 24 hours cancellation policy you will be eligible for a full refund if you cancel the ticket within 24 hours of purchasing the ticket.
  • If the passenger cancels the flight within seven days of the travel he will not be eligible for any kind of refund.
  • The passenger can check the refund status and cancel the flight by going to manage my booking section.
  • If you face any issues in flight cancellation you can reach out to the 24/7 customer support team.
  • If you have booked your Copa airlines ticket using your credit card then you can expect quicker returns upon cancellation. For credit card payments you can get a refund in two to three days.

Copa Airlines Cancellation – Frequently Asked Questions


1. How long does it take to process the refund in Copa Airlines

Copa Airlines cancel booking is quite easy and the amount of time that will be required for the refund will depend on the payment method that you had utilized while making the payment. If you had purchased a ticket using the credit card then you can expect a faster refund within one to two days. However, if you paid using cash or cheque then the refund will take more time. You can get back the amount within 20 days.

2. What happens if your ticket is cancelled in case of mechanical problems or any other issues by the flight?

Copa Airlines cancellation policy states that if the ticket was cancelled due to issues from the airlines then you are eligible for a full or partial refund. You will be eligible for this refund even though you had purchased a non-refundable ticket. In such a scenario you need not pay any penalty.

3. What happens if I was erroneously double charged or if any taxes were deducted by error?

In cases of double charges, you can request a refund by providing proof of double payment.

4. Can you get a refund for expired tickets?

In case of expired tickets, you cannot get a refund. If you are not sure about the expiry you can contact the reservation centre.

5. When can I request a ticket refund?

Your ticket may or may not be refundable depending on the type of tickets that you have purchased In case you had purchased a refundable ticket then your amount will be refunded to you post deducting the penalty fee. In the case of non-refundable tickets, you can use it for purchasing another ticket. 

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