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Porter Airlines Reservations

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About Porter Airlines

Porter Airlines is a reputable regional airline with its headquarters at Billy Bishop Toronto City Airport, Canada. Its parent organization is the popular Porter Aviation Holdings. Porter airlines have a fleet size of about 29 aircraft that fly to 23 destinations across the group. Booking of flight in this airline is easy through the online platform on its official website. For those who aren’t familiar with the internet, you can call the Porter Airlines reservations number +1-855-936-0304 and get to speak to one of the airline’s customer service representatives who will help you throughout the process and answer all your queries.

Porter Airlines Reservations

Porter Airlines Online Services

Porter Airlines is dedicated to ensuring smooth Porter Airlines flight booking and availing of other services. To purchase Porter Airlines flight tickets online, you’ll simply go to the Port Airlines official website and do so by filling the necessary details on the homepage.  

Passengers on Porter Airlines can also easily do Porter Airlines flight check in on the website and avoid any hassles experienced at the airport. You can check-in 24 hours before the departure of the scheduled flight. Your boarding pass will get generated instantly and you can choose whether to have it printed out or delivered the mail address you registered. Online check-in on Porter Airlines website gives you the convenience of availing the services at the comfort of your office or home.  

Porter Airlines Baggage Allowance

Carry-on baggage policy 

Each passenger is allowed to bring with them on board 2 bags of carry-on baggage without paying any fee. The standard dimensions permitted must not exceed 22 x 16 x 9 inches while the maximum weight of the luggage is 20 lbs. 

If a passenger’s carry-on baggage is oversized or overweight, it’s going to be checked before boarding the flight and the passenger will be required to pay a fee of $47.5 to $129.38. The amount will include taxes. The carry-on baggage is strictly 2 pieces. 

Checked baggage policy

The passenger’s baggage allowance on Porter Airlines is dependent on whether the passengers have Freedom, Flexible or Firm Porter Airlines flight tickets. It also depends on whether the passenger booked online or offline at the Porter Airlines check-in counter. If a passenger brings in extra baggage, they will require paying for the extras with Debit or Credit cards. 

Porter Airlines Reservations- Frequently Asked Questions

How can I change my booking?

If a passenger requires changing their booking or updating any of their booking details, the will be able to access and have the details of their booking updated online only via My Bookings on the official website anytime, anywhere. All that the passenger requires is their confirmation number and the last name of the passenger. 
If you’re a VIPorter member, you can easily access all of your bookings via your account. You can also get in touch with the Porter Airlines Call Center and they will happily help you. If you purchased your ticket via an agent or a travel website, you should better contact them and let them answer any queries you might be having regarding your booking

The Credit Card I purchased my flight ticket with has since expired. Can I still get a refund for my ticket?

If you require canceling your flight ticket and the details of your card have changed, you should know that Porter Airlines isn’t able to send any of your refundable amounts to a different credit card other than the one that paid for your ticket originally. So, you’re required to reach out to your original credit card provider so that they can make arrangements to receive the refund. 
Alternatively, you can select to get a credit towards a future Porter Airlines flight that has to be reserved and traveled within 1 year of your initial booking.

Can I receive a refund if I cancel my flight ticket within 24 hours of booking?

Yes. It’s possible to request refunds for booking that you were canceled within 24 hours of booking without paying any cancellation fee. If a booking is canceled online, you’ll automatically get credit. You’ll require contacting Porter Airlines Call Center for refund requests. However, you should note the following exceptions that apply to specific types of flight tickets:
1.Bookings made 24 hours before departure
2.Port Pass redemption reservations
3.Bookings made redeeming VIPorter points
4.Bookings purchased by a Porter gift certificate or credit
These bookings are only credited back into the payment form utilized on the booking, for example, Porter Pass voucher, reservation, or account credit or VIporter points.

Can I change my payment form on existing bookings?

Change of payment form is allowed on reservations made at travel websites at any time before flight departure for a fee in addition to applicable taxes. The fee is going to be charged in reservation currency.

Can I request someone else to pay for my reservation?

Yes. You can have someone else pay for your reservation with one of the conventional payment types availed on Porter Airlines’ official website


Do you have any other questions regarding Porter Airlines’ reservations or refund? Well, feel free to get in touch with the airline’s Call Center through this number 000 1 416-619-8622 and get the assistance you need. 

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