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Icelandair Reservations

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About Icelandair

Icelandair is Iceland’s flag carrier and the largest airline with its hub at Keflavik International Airport that’s located just near to the country’s capital – Reykjavik. This carrier has been provided flight services since 1938 since its establishment in 1937. Today, Icelandair is a part of the Icelandair Group. The airline ran scheduled services to 48 cities across 16 countries from its headquarters by April 2018. With the increase in demand for air travel, the airline has taken advantage of technology and taken its services online. Through its website, it’s easy for anyone to make Icelandair reservations anytime and anywhere. 

Icelandair Reservations

Icelandair Online Services

As mentioned, Icelandair is now offering a wide range of online services to all its customers in many parts of the world. Icelandair online booking is one of the important services that are availed to the airline’s customers. It’s easy to purchase your Icelandair flight tickets to the airline’s most popular destinations any time from the comfort of your office or home. 

Through the website, you can also perform an Icelandair flight check-in and flight status. Booking vacation packages online is also accessible with a few clicks on your mouse. You can also obtain information about anything you might be looking for including cancellation, refund and so much more. Additionally, through their mobile apps, managing your flights is brought even closer to customers.  

Icelandair Cancellation Policy

Icelandair put in place a cancellation policy to ensure flexibility for the passengers while doing the Icelandair booking tickets. As per the policy, if a passenger does Icelandair book flight online on the airline’s official site, no service charges will be imposed on the passenger. All refundable flight tickets don’t attract cancellation fees if they are canceled within 24 hours of booking. Following a flight departure, a passenger is going to be forfeited and no refund is going to be granted to the passenger.

For non-refundable flight tickets, passengers have to cancel them within 24 hours after the booking. Once the risk-free period is over, a certain amount will get deduct from the ticket amount as a cancellation charge.  If Icelandair cancel their flight then no cancellation fee will be charge to passengers. According to the cancellation policy, passengers holding award tickets aren’t permitted to cancel their flights. If one cancels the flight, there’s no refund granted to them. We permit a passanger to cancel their flights until 24 hours before the flight departure. Once the cancellation is successful, it may take up to 20 business days for a passenger to get the refund amount into their bank account. 

Icelandair Baggage Allowance

Icelandair allows a certain maximum of baggage to will be include in your itinerary depending on the class of your flight. For passengers holding Economy Light tickets, one carry-on baggage is what you can take with a maximum weight of 10kg plus one personal item.

Passengers with Economy Standards Icelandair flight tickets, they can carry one checked baggage weighing a maximum of 23kg and one carry-on baggage weight 10 kg maximum plus one personal item. For Economy Flex, passengers can carry one checked baggage weighing 23 kg maximum and one carry-on baggage weighing 10 kg plus one personal item.

The Saga Premium, 2 check baggage weighing 32kg each maximum and 1 carry-on baggage weight 10 kg maximum plus 1 personal item. Last but not least, for Saga Premium Flex. Passengers can bring on board 2 bags weighing 32 kg each and 2 carry-on baggage weighing 10kg each plus a personal item. For more information about baggage allowance (weight and dimensions), please see here.   

Icelandair Reservations Online- Frequently Asked Questions

1. Can I obtain a refund for my canceled Icelandair ticket online?

Yes. If you booked your ticket online but you’re unable to travel, you can cancel and apply for a refund by filling Icelandair Refund Request Form at least 7 days before the flight’s departure. 

2. How soon can I expect my refund to be processed?

Icelandair tries to have your refund requests processed as soon as possible. However, sometimes there may be unprecedented situations and a high volume of requests from customers causing delays. Icelandair, therefore, advises refund applicants to allow extra time for their refunds to process.

3. Can I apply for a refund if I purchased my Icelandair ticket from an agent?

All Icelandair travelers who purchased their flight tickets through travel agents are advised to get in touch with their respective agents to claim refunds. 

4. What do I need to apply for a refund after I cancel my Icelandair ticket?

Customers on Icelandair who need to request refunds are advised to ensure they read and understand the rules regarding tickets cancellation and refund before requesting refunds as described on this page.

5. Where can I check my refund status?

You can check the status of your refund by calling the customer support of Iceland through your local contact number as provided here.


Icelandair is proud to provide the best air travel services to all its customers. If you’re traveling soon, make your Icelandair reservations online. Contact our customer support using one of the contact numbers provided on the official website (through the link above).


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