Air China Reservations

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About Air China

Air China operates under the company name Air China Limited. It’s one of the largest and most reputable air travel services providers in China. The Air China headquarters are in Shunyi District but its flights are managed to form the main hub at Beijing Capital International Airport. The network route of this carrier extends throughout the world. Over the years, Air China has continued to improve the customer experience by introducing features that facilitates the passenger’s travel comfort and budget. The introduction of the online platform, for example, made everything easy for any customer anywhere in the world to make their Air China reservations at any time.

Air China Reservations

Air China Ticket Online Booking

As mentioned, all passengers who wish to travel by Air China can make their reservations online through the official website of the carrier. Air China online booking facility helps passengers to book flights according to their travel plans. You can book round trips or one-way flights as well as multi-city or stopover flights with ease. To do that, you need to hit on the “Plan & Book” tab and then choose the “Book Flights” option. 

 Air China flight check-in

You can perform your Air China flight check-in under the same dashboard at the comfort of your home. To do that, you should click on the “Check-in” tab on the top-right of Air China’s official website via the airline’s eCheck-in system. All you need to do is enter your ticket reservation number and the original first and last name that is enter at the time of your booking. You can also utilize the Dynasty Card Number option where you’re required to enter the card number and password or through the E-ticket number where you need to enter the E-ticket number, last and first name as it is use during the booking and then hit the “Login” button for details. 

To check your flight status is also easy to work through this online platform. Just hit the “Flight Status” tab at the top-right of the home page and follow the on-screen instructions and get the details instantly. 

Air China Cancellation Policy

Air China’s cancellation policy is very easy-to-understand. It is set to ensure smooth delivery and enjoyment of services by the customer. As per the policy, if a passenger cancels their Air China flight tickets with 24 hours of booking, they are entitle to a full refund. 

The cancellation charge on Air China depends upon the itinerary or route fee. If the passenger reaches a particular time of 24 hours, the cost of the non-refundable tickets will apply on trips in the future. Also, if a passenger is looking to receive a full refund of their ticket value, they ought to take advantage of the stipulated time in the policy.

If a passenger got their flight tickets 7 days or more before the departure of the scheduled flight, the passenger is eligible for a full refund. Customers are advised to read all the concepts, rules, and regulations stipulated on the cancellation policy to avoid issues in case one requires canceling their flight ticket. 

Air China Baggage Allowance

To ensure the comfort of all passengers and their safety on board; Air China allows a certain amount of weight and a particular maximum dimension of baggage. For standard baggage, each baggage piece maximum dimension should be 158 cm. If a passenger’s baggage exceeds this dimension, charges will apply.  

When it comes to the weight of the baggage, the maximum allowed weight allowed for free must not exceed 32kg. Excess weight fees apply depending on the class the passenger is traveling in. For more information on baggage allowance; you can get it on the airline’s official website through the “Manage” tab on the homepage. 


Air China Reservations-Frequently Asked Questions


1. How do I receive a refund?

Once you fulfill the specific requirements as per the Air China cancellation policy for requesting a refund, you’ll need to fill up a refund request form through which you’ll claim your refund for the terminated flight.

2. Can I request a refund online?

Yes. However, not in all circumstances can you apply for a refund online. Passengers are advised to check out the Refund Application page.

3. What if I purchased my flight ticket from a travel agent? Can I reach out to Air China directly for a refund?

All passengers that procured their flight tickets through respective trusted travel agents or agencies are advised to get in touch with the original travel agent or agency to claim their refunds.

4. Once I apply for a refund online, how long can I wait before receiving the money back?

Air China tries the best to ensure your refunds are processed as soon as possible. If Air China book flight was done online and the ticket hasn’t been utilized or re-issued, your refund amount is going to be credited back to the initial method of payment within SEVEN business days after your refund request is required. 

5. How long following the expiration of a ticket should I apply for a refund?

You can apply for a refund any time within 2 years following the date of flight ticket issuance.

Conclusion – Customer Service Hotline

Air China flight booking is easy thanks to the online facility available on the carrier’s official website. If you’re unable to proceed with your reservations online, or you have any questions; please contact the Air China’s customer service hotline through the phone numbers provided here depending on your location. 

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